Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you use our video processing services, contact us for support, or communicate with us.

• Contact information when you reach out for support
• Usage data and analytics to improve our services
• Device and browser information for technical support

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our video processing services
• Process your video files according to your requests
• Respond to your inquiries and provide customer support
• Improve our services and develop new features
• Ensure the security and integrity of our platform

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• With service providers who assist us in operating our platform
• When required by law or to protect our rights
• In connection with a business transfer or acquisition

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Processed video files are typically deleted within 24-48 hours after processing completion.

6. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your personal information
• Opt out of certain communications
• Request a copy of your data

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform, analyze usage patterns, and improve our services.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this privacy policy, please contact us at:

Email: [email protected]